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ORDERS & RETURNS

Return & Refund Policy

Corporate policy summary for order cancellation, qualified returns and refund handling.

Original source updated: 21 April 2023
Original corporate policy is authoritative.

This page is a structured overview of the supplied RIOE Business source, not a substitute for the complete legal document. For full provisions, exceptions and the original wording, use the source link below.

Order Cancellation

The original corporate policy states that orders may be cancelled before dispatch; once dispatch starts, cancellation is no longer available.

Qualifying Returns

Reported faults are checked and verified. Qualifying returns generally must be in original condition and packaging with required accessories. Incorrect models, colours or products ordered by a buyer are excluded in the source policy.

Refund and Replacement

The source describes wallet-based refunds for qualifying returns, possible deductions for handling or packaging, and replacements only when the same product is available.

Non-Refundable Charges

The corporate policy lists packaging, subscription and membership costs as generally non-refundable, with specified exceptions in its terms. These provisions must be reviewed against the terms applicable to the new Seller Hub before contractual adoption.

Contact & Return Address

Email: [email protected]. Registered return address in the source: F3/6, Madanpur Khader Extension Part III, Near Makki Masjid, New Delhi – 110076, India.

Full Policy

Returns, refunds, claim windows and liability have important conditions and exclusions. Refer to the complete original policy before making decisions or confirming a return.

Read complete original policy

Published by RIOE Business Private Limited on rioe.business.

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